(415) 233-6918 lab@mvlabs.ai

Shipping FAQ

Fast and Reliable Shipping

We are committed to delivering outstanding service to our clients. That’s why we’ve partnered with FedEx for Rapid Overnight Shipping, ensuring your items arrive swiftly and safely.

Save Big with Group Discounts

Get excited about saving money! By using our group discounts, you can reduce your shipping costs by up to 30%.

How Our Shipping Process Works

  1. Order Online: Simply purchase your shipping labels through our online store.
  2. Label Generation: We’ll create your shipping labels using our FedEx account.
  3. Delivery to You: The labels are printed and mailed directly to you.
  4. Use Your Labels: Apply your labels and your package is ready to go!

Monthly Account Adjustments

The cost of shipping can vary, which means we’re unable to provide fixed prices. To address this, we implement a monthly adjustment process:

  • Calculate the Difference: We determine any discrepancies between the estimated and the actual shipping fees.
  • Adjust Your Account: Based on these calculations, we’ll either credit or debit your account accordingly.

Our Friendly Refund Policy

If you find yourself not needing the shipping labels you purchased, there’s no cause for concern. Simply inform us, and we’ll cancel the labels and refund the estimated fees.

Take advantage of our FedEx group buying discounts by pre-purchasing shipping labels!